s3807909
New Member

Can't enroll in to the micro credential "Agile ways of working".

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I am having a problem enrolling to "Agile ways of working" micro credential. This is the message I keep getting:

Single Sign-On Error

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

Please help,

Mike

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1 Solution
stuart_ryan
Coach Emeritus

Hi  @s3807909 and Welcome to the Canvas Community,
This sounds like an issue with your University's Single Sign On (SSO) mechanism rather than your particular account. I would recommend reaching out to RMIT's Services and Support team via Service Portal - Service and Support.

If you find that you can't log in there as well it may very well be a wider problem, so I was able to find their phone number also on this page for you Service and Support Centre - RMIT University .


Hope that helps and I hope they can get this back up and running for you promptly.

Stuart

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3 Replies
stuart_ryan
Coach Emeritus

Hi  @s3807909 and Welcome to the Canvas Community,
This sounds like an issue with your University's Single Sign On (SSO) mechanism rather than your particular account. I would recommend reaching out to RMIT's Services and Support team via Service Portal - Service and Support.

If you find that you can't log in there as well it may very well be a wider problem, so I was able to find their phone number also on this page for you Service and Support Centre - RMIT University .


Hope that helps and I hope they can get this back up and running for you promptly.

Stuart

s3807909
New Member

Thanks Stuart. I've done that and am waiting to hear back from them.

Thanks,

Mike

Hi  @s3807909 ,
No worries at all, I hope they can get it all sorted out for you!
Cheers,
Stuart

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