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knittingafrenzy
Community Member

Can't see or access class

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My class was working fine yesterday on Canvas, but today Canvas says I'm not enrolled in any classes. The instructor confirmed I'm enrolled and the class is definitely published and live (I was accessing it fine yesterday). I can see my past activity under the history tab, but if I click on a link there, it says access denied. Any ideas?

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@knittingafrenzy  Since you only have one FFT enrollment, this is easy to narrow down. Is this a course called "Tirocinium Latinum - Holler"? If it is, please tell the instructor to double-check the Settings tab in the course: the course end date is set to June 30, 2021 at 12:00 AM EDT, i.e. earlier today. Students cannot participate in a course after the end date passes.

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Stefanie
Community Team
Community Team

@knittingafrenzy  Is this course associated with a school or is the teacher offering it through Free For Teachers (FFT)? If the former, please use the support pathway provided by the school to request additional assistance with your enrollment ( How do I get help with Canvas as a student?  provides general instructions). If this is a FFT course (canvas.instructure.com), it's possible the instructor placed an end date on the course which would prevent students from accessing it after the date is reached; please ask them to check their course settings.

knittingafrenzy
Community Member

Thanks! It’s a FFT class. The instructor said things looked good on his end, nothing’s changed that he’s aware of. He re-sent the class invite, but I haven’t received it and it didn’t show up under notifications on my account.

@knittingafrenzy  Since you only have one FFT enrollment, this is easy to narrow down. Is this a course called "Tirocinium Latinum - Holler"? If it is, please tell the instructor to double-check the Settings tab in the course: the course end date is set to June 30, 2021 at 12:00 AM EDT, i.e. earlier today. Students cannot participate in a course after the end date passes.

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Thank you! 🙏