Cancel a course import

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agustin_jasper7
Community Member

Good Day!

I was importing a course earlier today.
However, an unexpected connection loss made my upload stop.
Due to this, the status of the upload was stuck on pre-processing stating that file not available.
It seems that it blocks the next set of import.
How do I remove it?

Thank you

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1 Solution
bneporadny
Community Champion

Hi agustin_jasper7 

Only Canvas support has access to cancel an import in progress. Otherwise if you just want to blank out the course and start over you can utilize the reset course content option. https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-reset-course-content/ta-p/1136

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