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pohlmar
Community Member

Cannot enter grade - blocked

In my grade book, quiz section, there are some blocks filled with gray (not gray with lines) where I am unable to input a grade of zero.  How can I remove the gray in order to add a grade of zero (the student did not take the quiz)?

Thank you.

Tags (1)
3 Replies
Stefanie
Community Team
Community Team

Hello,  @pohlmar ​, and welcome to the Canvas Community! Is your school using multiple grading periods--and if so, does the due date for the quiz fall in a grading period that has already closed? Please refer to Canvas Release: Close Dates for Grading Periods​ for more information about this.

If not, has the course been concluded (check under the course Settings tab to see the end date for the course)? If that's the case, and you're not able to change the end date for the course, please contact your Canvas admin to get the course reopened for teacher grade input. The process for changing end dates is described in How do I change the start and end dates for a course?

And if neither of these is the issue, your best next course of action will be to start a support case so that Canvas Support can have a look at your Gradebook (How do I get help with Canvas?​).

victoria-maloy
Community Champion

Hi there,

We ran into some of these grey blocks too - was the quiz assigned to everyone in your course? (How do I assign a quiz to a course section? )

Finding out the quiz wasn't assigned to the student resolved the grey blocks in our situation.

It's just something else to check,

Vicky

Robbie_Grant
Community Coach
Community Coach

 @pohlmar ‌,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie