My Canvas account was originally created in 2017 when my son's language arts teacher sent me a link to join his class. The role listed was student, but I did not notice that at the time. Now, I am trying to observe my high schooler and it will not give me a place to enter his pairing code. I think that is because my account is set up as a student and not a parent. I can't just create a parent account now because my e-mail is linked to the old account. How can I get this fixed?
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