Canvas Blinking
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I have always used canvas on Safari and never had an issue until this past Friday. I log onto Canvas and the dashboard is blinking and none of my courses appear. I am able to see my course by clicking on course. However, I when I click on grades, quizzes, people, modules, nothing loads. It's becoming very frustrating not being able to access my courses.
Solved! Go to Solution.
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Hello @arami165 Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
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We are seeing this as well at my school. Chrome works fine, but Canvas is unusable in Safari.
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@gncrum , it's good to know that you're not experiencing any problems on Chrome and Firefox. Only the two latest versions of Safari (11 and 12) are supported browsers; try updating Safari to the latest version.