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sue_walsh
Community Member

Canvas Conference is showing in Conclude Conferences but no Link

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The Canvas Conference is showing in Conclude Conferences but there is no link to view it and I did not receive an email that it was ready. It has been almost 24 hours and recordings done later have worked as expected.

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sue_walsh
Community Member

Thanks for this. The issue has now corrected. I am not sure if it is because of the volume of data Canvas/BBB is dealing with at the moment? Anyway, the video seemed to take 24 hrs to bake ... but it is now in place Smiley Happy

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chofer
Community Coach
Community Coach

Hello there,  @sue_walsh ...

I am not too sure of an answer for you, but I wanted to let you know that I am going to tag  @ffdixon ‌ in my response in hopes that he might be able to chime in and provide you with some guidance.  Good luck to you!

sue_walsh
Community Member

Thanks for this. The issue has now corrected. I am not sure if it is because of the volume of data Canvas/BBB is dealing with at the moment? Anyway, the video seemed to take 24 hrs to bake ... but it is now in place Smiley Happy

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 @sue_walsh ...

That very well could be the case.  Thank you for coming back to update this topic.  I have marked your response as "Correct".

Stay safe, and be well!