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AngelaFore
Community Member

Canvas Courses Missing

I am a teacher and I am taking an online course through Region 10 in Texas.  I contacted Region 10 and they said to contact Canvas.  Here is the deal.  I enrolled in a course and the live part is on October 12th, but before then I am supposed to complete several modules.  It took forever to get the invite to join the course, but it finally came at the end of last week.  I clicked the link given, created my Canvas course log in, and went to my courses.  All of my modules showed up.  So, over the weekend I went online to try and get the modules done and poof everything was gone.  I am not sure what to do now.  I have clicked on all courses and still nothing shows up.

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1 Reply
chofer
Community Coach
Community Coach

Hello there, @AngelaFore ...

You may need to contact Canvas Support for this particular issue.  This is the Canvas Community ... members just like you who help each other out with Canvas questions.  But, we wouldn't have access to your school's Canvas environment or your course(s) in question.  If you contact the Help Desk folks at Instructure (the company that makes Canvas), they may be able to log into your course with you and do some additional troubleshooting.  Here's a Guide for your reference: How do I contact Canvas Support? - Instructure Community.  I hope this will be of some help to you!  Good luck!