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T_M
New Member

Canvas Mobile Formatting Issue

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Hello, my canvas mobile app has been giving me issues now that I’ve gotten a new phone (iPhone 11). It appears like it would if I were using a computer, making me log in every time and find my school unlike before. I also can’t receive notifications, and it’s overall harder to navigate this way as it doesn’t fit my phone screen. How would I fix this? I’ve already tried deleting and redownloading as well as searching here for answers. 

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rseilham
Community Coach
Community Coach

@T_M

I haven't seen this in the Canvas app before. I would suggest you try to log back into the app using the QR code method described below: 

https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-a-QR-code-to-log-in-to-the-Canvas-mob...

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1 Reply
rseilham
Community Coach
Community Coach

@T_M

I haven't seen this in the Canvas app before. I would suggest you try to log back into the app using the QR code method described below: 

https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-a-QR-code-to-log-in-to-the-Canvas-mob...