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_Jasper_
New Member

Canvas Student app redirects me to the web version

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When I want to open the mobile Canvas app I downloaded in the Play Store, I get redirected to the web version. Each time I have to fill in my credentials again. Can somebody help me to get the normal app version of Canvas for students

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KristinL
Community Team
Community Team

Hi @_Jasper_ -

After downloading the Canvas Student app from Google Play Store, try using the QR Code to sign in. I wonder if that approach would provide you with different results. (Also make sure that your phone's operating system and the Canvas Student app is up-to-date.)

How do I view a QR code to log in to the Canvas mobile apps as a student? 

After trying the QR code, let the Instructure Community know about your experience. 

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2 Replies
KristinL
Community Team
Community Team

Hi @_Jasper_ -

After downloading the Canvas Student app from Google Play Store, try using the QR Code to sign in. I wonder if that approach would provide you with different results. (Also make sure that your phone's operating system and the Canvas Student app is up-to-date.)

How do I view a QR code to log in to the Canvas mobile apps as a student? 

After trying the QR code, let the Instructure Community know about your experience. 

Thanks for the response.

I tried your suggestion and the app now works fine!

Have a great day!
Jasper