Canvas Studio Thumbnails

dana_gelder
Community Participant

Hi Everyone,

I uploaded a podcast (mp3) to Canvas Studio and changed the thumbnail from the default to a custom image.  The change appeared to work just fine, but after viewing the podcast in Canvas Studio, the thumbnail reverted to the default and the menu option to change the thumbnail disappeared.

Otherwise, everything works fine.  But, I wondered if anyone else has seen this behavior and how to get my thumbnail back.

Thanks!

Dana

1 - Uploading the new podcast...

uploading.png

 

 

 

 

 

2 - Replacing Default Thumbnail

Initial Right Click Menu.png

 

 

 

 

 

3 - The thumbnail appears to have been saved...

With thumbnail.png

 

 

 

 

 

4 - Viewing podcast

File open.png

 

 

 

5 - After returning the library View, the default thumbnail is back and the option to replace the thumbnail is gone.

Thumbnail gone.png

 

 

 

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