Canvas Theme Only Shows In Student View on Mac for Admin

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wayne2
Community Explorer

Hi All,

We have created sub accounts for a couple of demos and created a theme for each one.  We then assigned 3 of us as admins to both of the sub accounts, and we are already admins on the primary account.  When the two of us on Windows click on Admin\Sub Account X we see the new theme that is applied to that sub account.  We also see it looking at a course in that account regardless of view.  However the 3rd person, who is on a Mac, only sees the sub account theme when he is in Student View, at all other times he is seeing the primary account theme.  He has tried on Safari, Chrome and Firefox without any luck.  

The themes are built on top of the default canvas theme and the only changes are the images and the colours.  No CSS changes or anything fancy.

Any ideas please?

1 Solution
KristinL
Community Team
Community Team

Hi Wayne - While I'm not sure if this is the solution, sometimes having the high contrast view enabled changes to the experienced theme. Maybe that could have been checked? (What feature options can I enable in my user account as a student?‌)

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