AllenShull
New Member

Canvas for iPad: Typing in SpeedGrader

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I updated my iPad Pro to the latest version of iPadOS, version 16.1. After this, the Canvas Teacher iPad app (version 1.18.0) is showing strange behavior. Whenever I go to type comments onto an essay in SpeedGrader, the document I’m typing on shifts location—moving up about a quarter of a screen—while also blanking out any information below a certain level. In practice, this sometimes means that when I start typing, I’m specifically prevented from seeing anything that I’m typing. This is a clear bug. I am using the Apple Magic Keyboard attached to my iPad.

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ColtonSwapp
Instructure
Instructure

Hello @AllenShull 

Thanks for posting this in the global Instructure Community! 

I am sorry that you are seeing this issue when grading on your iOS device. I did not see that there was anything listed on this in the Known issues page for Canvas. 

I have not experienced this issue myself... but if you are consistently seeing it happen, it might be best to contact Support and have them take a closer look. They might need to have you provide them with a screen recording of the issue and any links to where it is happening so that they can attempt to replicate the behavior. 

Let us know what you find out on this! 

-Colton 

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ColtonSwapp
Instructure
Instructure

Hello @AllenShull 

Thanks for posting this in the global Instructure Community! 

I am sorry that you are seeing this issue when grading on your iOS device. I did not see that there was anything listed on this in the Known issues page for Canvas. 

I have not experienced this issue myself... but if you are consistently seeing it happen, it might be best to contact Support and have them take a closer look. They might need to have you provide them with a screen recording of the issue and any links to where it is happening so that they can attempt to replicate the behavior. 

Let us know what you find out on this! 

-Colton 

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Sounds great. That’s what I thought I was doing. I searched this site for twenty minutes trying to find support or bug reports. Is that not what this is? Where could a person so inclined do what you suggest?

Furthermore, I have attached a video, as you can see above.

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Trying again to attach my video here.

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Okay, I’ve submitted a ticket.

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IEML11
Community Participant
....on my iPad mini, Canvas speedgrader has very limited functionality. I can't annotate work at all. I can open the box with saved comments, and I can give a mark. As soon as I touch anything on the screen, the screen starts moving instead.
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