Canvas not supporting jpeg or png in Safari web browser

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lpj
Community Member

When I open Canvas with Safari, images in the jpeg and png formats doesn't show in Canvas. Is there a workaround?


The problem is indeed a little surprising - I haven't noticed this problem on any other web page. In May when I noticed the problem I thought it would be solved within days or weeks, but apparently not.

I was suggested to deactivate "Prevent cross-site tracking" in Safari but it doesn't change anything.

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nwilson7
Community Champion

Hello @lpj  Please make sure you are using the most up-to-date version of Safari, to be honest Chrome and Firefox work much better with Canvas.  I have seen pictures not show and the "submit" button not show when students use Safari.  Here is the official supported browsers for Canvas:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-are-the-browser-and-computer-requirement...

Thanks,

Nick

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