Canvas stopped working

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Community Novice

Canvas stopped working around 12:00 AM - Wednesday 12-18-19

Its final exam grading time WHAT THE DEAL!?

1 Solution
Community Champion

Hi  @emersonb  Thank You for your question. This is obviously super important to get to the bottom of - quickly.

I've just checked for 'incident history' with regards to Canvas globally. Nothing stood out there.

Before I go on, have you checked your browser? 

Here are some troubleshooting steps you can try:

And cleared your cache?

How do I clear my browser cache on a PC? 


I'm assuming it is related to your institution. 

This is how you submit a support ticket at Salve Submit a Ticket | Salve Regina University.

And here are the Help Desk contact details Help Desk | Salve Regina University 

I hope you get an answer from them as soon as possible. 

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