[ARCHIVED] Canvas will not work on Mac Apple

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nkraxberger
Community Novice

I am not sure what happen, but I have not had any problems with canvas. In the last few weeks I have a problem with none of my classes showing up. This only happens on my Mac Pro Apple. Is there anything I need to do to fix this? Thank you for your time

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1 Solution
Stef_retired
Instructure Alumni
Instructure Alumni

Hi,  @nkraxberger , what you've described sounds like an issue with an out-of-date browser. If you're accessing Canvas on your Macbook Pro through Safari, you'll need to update the OS to a current version, as Apple updates the Safari browser as part of the OS update. If the device doesn't support a current version, try using a different browser: Canvas through Chrome works great on a MBP.

Device and browser specifications are listed here:

What are the basic computer specifications for Canvas?

Which browsers does Canvas support?

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