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dwilson11
Community Member

ConferZoom scheduling interface has changed and is not usable!

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I logged into Canvas to begin to schedule my ConferZoom meeting for my classes, but the interface has changed into a calendar format that is not useable. Before I could select the calendar, choose the date, the duration, and the start and stop time in one simple interface. Now it is displayed as a large calendar that is very confusing as the top (with the days) is hidden when you scroll to later times, and there is no clear method to select the time of the ConferZoom session.

I have been using the ConferZoom tool in canvas for the past year without any problems. However, if this is the new format on Canvas, I may need to resort to using my personal Zoom account to meet with students.

Any advice and/or insight would be greatly appreciated!

Derek Wilson

1 Solution

Accepted Solutions
chofer
Community Coach
Community Coach

Hello  @dwilson11 ...

It sounds as though you are talking about the Zoom interface inside of Canvas that has changed...and not something that has changed in the Canvas interface itself.  Since Zoom is a third-party product not owned by Instructure, your best bet in this case would be to contact the people at Zoom to see if they could help troubleshoot this.  It is very possible that they made some updates to their own interface.  I hope this helps, Derek.

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2 Replies
chofer
Community Coach
Community Coach

Hello  @dwilson11 ...

It sounds as though you are talking about the Zoom interface inside of Canvas that has changed...and not something that has changed in the Canvas interface itself.  Since Zoom is a third-party product not owned by Instructure, your best bet in this case would be to contact the people at Zoom to see if they could help troubleshoot this.  It is very possible that they made some updates to their own interface.  I hope this helps, Derek.

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sreno
Community Participant

AMEN CHRIS!