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rebeca_alvarado
Community Participant

Does anyone know how to fix the media recorder of the html editor in Canvas?

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Does anyone know how to fix the media recorder of the html editor in Canvas? Smiley Sad 

285470_Captura de pantalla 2018-08-13 a la(s) 14.30.19.png

1 Solution

Accepted Solutions

You have me on this one Rebecca Smiley Happy.  I'm not as familiar with camera settings or their configuration on a PC as I am with a Mac.  With that said, I think the folks on the Canvas Support team should be able to help with this.

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4 Replies
hyrum
Instructure
Instructure

HI Rebecca!  Looks like the browser isn't allowing flash.  If you are in Chrome, just click on the button in front of the URL in your Chrome navigation, (Should have a lock icon and say "Secure") and then choose to allow Flash.

rebeca_alvarado
Community Participant

Thanks, Hyrum!! Smiley Happy

Now I have another problem, Flash does not recognize my camera. 

285471_Captura de pantalla 2018-08-13 a la(s) 14.54.04.png

You have me on this one Rebecca Smiley Happy.  I'm not as familiar with camera settings or their configuration on a PC as I am with a Mac.  With that said, I think the folks on the Canvas Support team should be able to help with this.

View solution in original post

rebeca_alvarado
Community Participant

Ok, thanks!