Double Notifications
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09-24-2020
09:15 AM
On the Student Mobile app I am receiving every notification twice. I had 68 notifications this morning when I should have only had 34. How can I fix this?
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1 Solution
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09-27-2020
09:25 AM
I would suggest you try any of the following. I'm going to give you the iOS directions. If you are using Android, please let me know.
- Restart your phone.
- Logout of your account on in the app and re-login back in.
- Turn off notifications from Canvas Student app inside the iOS settings, then re-enable.
- Uninstall the app from iOS Settings (not from your home screen). Head to Settings > General > iPhone Storage. This screen shows you a list of your installed apps along with how much local storage they’re using. Tap an app in this list and tap “Delete App” to delete it.
- Disabled and enable all push notification settings on the web under Account > Notifications > Push Notifications
Hope this helps.
