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ingrid_abraham
Community Member

Editable PDF Files

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One of my colleagues is having an issue with editable PDF files in Canvas.

In Word, the textboxes expand naturally to fit the text. But in the PDF you have to use a scroll bar and this is not available in the Canvas viewer. Even when the PDF is downloaded, the extended PDF features are lost which means it cannot be read.

Has anyone else experienced this? Is there a way to work around this?

Thank you in advance.

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1 Solution
kona
Community Coach
Community Coach

 @ingrid_abraham , greetings! That sounds like a strange issue! My recommendation for something like that is to have your colleague go to the PDF that is having issues and then click on the "Help" link in Canvas (bottom left) and then "Report a Problem." Canvas Support should hopefully be able to help!

Kona

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2 Replies
kona
Community Coach
Community Coach

 @ingrid_abraham , greetings! That sounds like a strange issue! My recommendation for something like that is to have your colleague go to the PDF that is having issues and then click on the "Help" link in Canvas (bottom left) and then "Report a Problem." Canvas Support should hopefully be able to help!

Kona

Thank you  @kona , we have reported it to Canvas Support but I thought I would reach out to the community as well.

I appreciate your response.