Error with Unicode character in module item name for Panopto Video link

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sjones19
Community Member

I added a Unicode character (🎬) to a module item name that is a link to a Panopto Video (external tool). However, when I click on the link, the Panopto video does not load with the Unicode character in the name. It loads okay when the Unicode character is omitted. I tried in both Google Chrome and Microsoft Edge.

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@sjones19 -

That is strange.  I would think that the link to the video would be the only thing that mattered and that the text associated with the link would not. 

I just tried it with the following steps and it worked for me.

1) for a module I added an external url link. 

2) I gave the url address of my panopto video for the url field. 

3)in the name field, I typed in the word icon and then added on an icon at the end

clicking on the link pulled up the video

I then tried putting the icon first in the name field and I did not have any issues.

There must be something in the way you are creating the link that Canvas does not like

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Ah, I see why it worked for you now. I did exactly as you laid out and it worked. When I added the video originally, I selected "External Tool" instead of "External URL". When I add a Panopto video using "External Tool", it doesn't work. Your solution is a good workaround. Thanks!

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