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MaxsDad
Community Member

I get this error when I register with the community.  Why?

An Unexpected Error has occurred.
  •  
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 37FF74E2.

    Click your browser's Back button to continue.

 

Thank you,

Kevin Earley

0 Kudos
1 Solution

Accepted Solutions
Stefanie
Community Team
Community Team

@MaxsDad  Since you were able to post here, it appears that your authentication request was successful despite the error message you received. Are you still experiencing this? If you are, we recommend clearing cache and cookies, closing and relaunching the browser, then re-authenticating: first into your Canvas account and then into the Instructure Community by clicking on the Search the Guides link in the Help menu of your Canvas account.

View solution in original post

1 Reply
Stefanie
Community Team
Community Team

@MaxsDad  Since you were able to post here, it appears that your authentication request was successful despite the error message you received. Are you still experiencing this? If you are, we recommend clearing cache and cookies, closing and relaunching the browser, then re-authenticating: first into your Canvas account and then into the Instructure Community by clicking on the Search the Guides link in the Help menu of your Canvas account.

View solution in original post