Every since a couple of days ago, my canvas dashboard will not show any of my classes, but instead will only show a blank screen anytime I sign in. Therefore, I cannot access any of my classes or see what it due soon unless I am on my mobile canvas app.

[hicksa1]

How can I fix this and what do I need to do to get my classes back on my dashboard?

[kmeeusen · Accepted solution]

Hi  @hicksa1  Welcome to the Canvas Community!

We are seeing lots of this over the last week or so..............

It sounds like you may be using a browser that is not compatible with Canvas (maybe Internet Explorer).

Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest versions of Chrome and Firefox work great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

I hope all of this helps,

Kelley