GIFs on Dashboard

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tdbaird
Community Novice

I've uploaded GIFs for the thumbnail images representing a couple of my courses on the Canvas dashboard. When using a computer, neither myself nor my students can see the gif move - it is simply a still image. If students log in using the Canvas app, the GIFs do work. Is there a way to get them to function properly on the computer dashboard?

In the grand scheme of things this is very low on the scale of importance, but still something I'd like to see resolved!

1 Solution
kblack
Community Champion

Hi  @tdbaird  - This is apparently a known issue.  Take a look at a very similar question and the responses here: My gif isn't giffing.  Still, it would not hurt to report it to Canvas (Help>>Report a Problem) so that you can be notified when the issue is resolved and also to help out the Instructure engineers with another use case.  I suppose the more examples they can see, the more they can figure out exactly what is causing the issue.

Hope this helps a bit, Tyler.

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