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esalinas1
Community Member

Grade Book Wheel of Death

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Hello Team,  I am trying to view my grade book.  When I click on the Grade link I keep getting the wheel of death.  I have tried both courses and have waited for at least 10 minutes to see if the system just needs more time to upload.  Any suggestions?

Thank you!

1 Solution

Accepted Solutions
kona
Community Coach
Community Coach

 @esalinas1 , greetings! My recommendation is to try switching Internet browsers (Chrome or Firefox) and see if that helps. Also, if you can, try switching computers. I know sometimes strange stuff like this happens, but in my experience, it's normally (but not always) more of a computer, internet connection, browser issue rather than Canvas.

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3 Replies
kona
Community Coach
Community Coach

 @esalinas1 , greetings! My recommendation is to try switching Internet browsers (Chrome or Firefox) and see if that helps. Also, if you can, try switching computers. I know sometimes strange stuff like this happens, but in my experience, it's normally (but not always) more of a computer, internet connection, browser issue rather than Canvas.

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esalinas1
Community Member

Hello Kona, It worked!  I logged in using Chrome and now I can see my gradebook.  Thank you so much for your response.  Hugs,  Elva

lafnian1990
Community Member

This helped to solve the problem