dina_tonin1
New Member

Having Trouble with Confer Zoom

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How do I use Confer zoom?  When I click on it the screen says there is an error.

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1 Solution

dina_tonin1 &  @acolvin , greetings and welcome to the global community of all Canvas users! I'm sorry that you experienced this issue, is it still giving you problems? If so, then you would want to contact Canvas Support. To do this, click on the Help link in Canvas and Report a Problem.

Kona 

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5 Replies
acolvin
Community Member

I just checked my Canvas sandbox and I see this error as well. I’ll attach a screenshot.

339858_9D11E986-1DF7-43C5-8BDB-ED2A2A7094A8.jpeg

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dina_tonin1 &  @acolvin , greetings and welcome to the global community of all Canvas users! I'm sorry that you experienced this issue, is it still giving you problems? If so, then you would want to contact Canvas Support. To do this, click on the Help link in Canvas and Report a Problem.

Kona 

acolvin
Community Member

Thanks Kona!

I was just seeing if I could replicate the problem, in case I had any faculty contact me about this. (I'm a technician.)

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Stef_retired
Instructure Alumni
Instructure Alumni

ConferZoom is used by a consortium of California colleges, and here's the link for ConferZoom support: ConferZoom Support 

mswiencicki
New Member

I've been getting that message too all this week (4/12-4/15/20)  but eventually it lets me in, although once it took 8 mins to get into the Zoom session via conferzoom, and another day 5 mins, and my students had trouble too. Conferzoom support said their servers were overloaded.

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