Hi, I logged into canvas and when it loads all of my courses are blank and blinking at me. I clicked on courses and I can get to my modules on one of my classes, but when I try my other class and I click on module one and the page goes blank.

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dch217
Community Novice

What can I do to fix the problem?

1 Solution
Bobby2
Community Champion

Hi  @davidhurd  Welcome to the Canvas Community.

I understand how this must feel for you. Perhaps it is the browser you are using.

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: https://community.canvaslms.com/docs/DOC-12293-67952720329   

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

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