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How do I change the admin to whom the support@instructure emails are sent?

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Tandrew
Community Member

When someone at my school emails support@instructure the email goes to someone who is no longer a Canvas admin.  I am tasked with changing this, however, cannot find information on how to do so and my exploration of the admin portal also did not point me to an answer.  Could someone direct me to or provide the steps as to how to change the email for support?

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melodyc_lam
Community Coach
Community Coach

@Tandrew You will want to contact your Customer Success Manager to ensure that the correct email is assigned to that support email.

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