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ahiber
Community Member

How do I get Canvas Mobile to properly launch Pearson's My Math Lab?

The Canvas Mobile app will not launch My Math Lab. I'm using Android on a Samsung Galaxy Note 9. I have had to use the work around of using the Pearson eText app instead. Also, I can use the symbol at the top of Canvas Mobile to just launch on my mobile browser but its preferable to just use the app. I already contacted Pearson and they couldnt troubleshoot from their end (obviously). Thank You! 

4 Replies
kona
Community Coach
Community Coach

 @ahiber , I'm going to share this with our Canavs mobile guru's, but I don't believe you can get MyMathLab to launch in Canvas mobile. Yet, we'll see what the experts have to say!

Kona

ahiber
Community Member

Great I really appreciate your response. I know that you must be able to launch MyMathLab in Canvas Mobile because it clearly gives you the option. I swear it has worked before. But if Mobile really doesnt allow it, than it should be announced to all instructors to inform their students. Because I here now for the lack of communication. Thank you.

 @ahiber ‌, 

I don't have any access with MyMathLab so I'm simply going off what I've seen online, but in its current form, I'd doubt it's supported through the Canvas Mobile app. Can you send over a few screenshots so I can look a little closer to what you are seeing? Thanks. 

Robbie_Grant
Community Coach
Community Coach

 @ahiber ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie