How do I send a message to student not enrolled in my class? User interactions don't show next to student's name.

[judyt_herrera]

User interactions don't show next to student's name.

[Stef_retired · Accepted solution]

 @judyt_herrera  Welcome to the Canvas Community!

The Canvas Inbox accommodates messaging between enrolled users; it does not allow for external messaging to unenrolled users. To contact students who aren't enrolled in their courses, teachers generally use the external email client and addresses provided by their institutions when available.