[ARCHIVED] I can't access my dashboard on safari

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cmcgurk21
Community Novice

I can login to Canvas on safari but cannot access any course materials which have been uploaded and I cant login at all on chrome

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jorge_luna
Community Novice

Hello Claire!

Welcome to Canvas Community (:

Are you on an iOS device or using a Macbook?

I recommend to some of my students to use Mozilla Firefox to be able to view content in Canvas

https://community.canvaslms.com/docs/DOC-10720-which-browsers-does-canvas-support 

If you can't see your classes in the dashboard you can try checking ALL COURSES in the global navigation to see if the courses are published.

How do I customize my Courses list as a student? 

If you're experiences technical difficulties with Canvas itself I'd recommend checking the compatibility of your device here 

What are the basic computer specifications for Canvas? 

If none of this works I would reach out to Canvas Support so they can help you resolve this issue

(How do I get help with Canvas as a student? or How do I get help with Canvas as an instructor?  )

I hope I was able to provide a resolution to your issue!

Let me know if you need further help

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