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mcampbe5
Community Member

Images disappear from pages

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I find that when I add an image to a page, it stays around for a while, then disappears. I found a series of posts asking the same question and read that it was identified as a problem, and solved. Apparently, that's not the case any more, because it continues to be a problem on my site. 

I'd welcome any updated news and/or guidance as to how to address this problem. 

Thanks in advance. 

Michael Campbell

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kona
Community Coach
Community Coach

Here are some great tips and advice for when your images aren’t loading in Canvas - https://community.canvaslms.com/groups/designers/blog/2018/10/16/images-not-showing-up-in-canvas-her... 

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jenoch
Community Member

I read a past post about this issue. It said to clear my cache. I did that and the images all returned. I am not 100% sure I understand why that works, but it did. 

mcampbe5
Community Member

Thanks for your reply, Jerol — I'd read the same information and indeed it does work. I'm just wondering why the problem hasn't been resolved, since it's been around for a while. 

kona
Community Coach
Community Coach

Here are some great tips and advice for when your images aren’t loading in Canvas - https://community.canvaslms.com/groups/designers/blog/2018/10/16/images-not-showing-up-in-canvas-her... 

View solution in original post