Images won't appear on MacBook?

[kblack2969]

I've tried googling the issue but it seems like canvas is the only website that has this problem, if there are others I have yet to find out. For example on my home page of a course it says the url or a brief description in a white box with a teeny blue box in the center, in that blue box is a white question mark. I can't click it and nothing I do has helped. I know the images are accessible because it's available on mobile but it just won't show up for desktop view which is crucial for answering questions. Has anybody else had this problem? If so how did you fix it? I have a MacBook Pro and this only seems to happen with canvas

[Stef_retired]

Hi,  @kblack2969  Welcome to the Canvas Community! Thanks for mentioning that you're using a Macbook, because it allows me to infer that you're accessing Canvas through Safari; is that right? If so, a recent update to Safari changed how the browser handles cross-site tracking. Please use the troubleshooting tips in Uploaded images no longer function in Safari and see if that resolves the issue.

Thanks, Kourtney. Stay safe, and be well.