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claire_kim9087
Community Member

Inbox documents

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My professor sent me a document on inbox and she told me to look at it by clicking all attached documents but no matter how much I look I cannot find it. How do I look at the document she direct messages to me step by step?

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bneporadny
Community Champion

Hi Claire,

If your professor sent you a document directly to you within Canvas you should see the attachment directly below the body of the message as the below screen shot shows. If you are not seeing this the maybe the attachment didn't get attache correctly and you should reach back out to your professor to see if they can resend you the document.

294054_pastedImage_1.png

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bneporadny
Community Champion

Hi Claire,

If your professor sent you a document directly to you within Canvas you should see the attachment directly below the body of the message as the below screen shot shows. If you are not seeing this the maybe the attachment didn't get attache correctly and you should reach back out to your professor to see if they can resend you the document.

294054_pastedImage_1.png

View solution in original post