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lauren_fox
Instructure
Instructure

Inconsistent submission completion with Google External Cloud Assignment submissions?

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I have a teacher reporting that in one class all students are receiving the same Google Cloud assignment and submitting in the same class period.  However, the submissions are not arriving in teacher's Speedgrader same day, some not at all. Anybody else experiencing this? 

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kenneth_rogers
New Member

Hi there,  @lauren_fox !

Unfortunately, I don't have a lot of experience with the Google/Canvas integration, so I won't be much help. But what I can do is share this with the https://community.canvaslms.com/groups/admins?sr=search&searchId=10d34a5d-faa0-4498-b8e9-b0787bfc50d...‌ group to see if anyone over there has had a similar issue.

Cheers!

Hi Lauren,

Have a look at https://community.canvaslms.com/message/90868-re-grading-google-cloud-assignments?commentID=90868#co... , if this is what your experiencing, Canvas Support thought they fixed it, but possibly not.

Hope this helps 

The issue described here, Delay in Completed Work Showing up in Teacher Account, sounds similar as well.

ericwerth
Community Coach
Community Coach

Hi  @lauren_fox .  I thought I would check in and see if the problem your teacher was experiencing with Google External Cloud Assignment submissions is still occurring or if you found out how to fix the issue.

All the best!