Has anyone seen odd behavior when students are using the Canvas app to post in group discussions? I have an instructor who has recently learned that twice he has had students (three in one instance and one in the other) who were somehow able to post to the "main" discussion area on two different group discussions instead of the respective group areas. Clearly, this causes all sorts of issues with the group conversation itself and with Speedgrader. It doesn't seem to always happen when students use the app to post to the board; but when it does happen, the students were always using the app. The instructor didn't know if the students were using iOS or Android. Any insight or adivce would be appriaciated!
Solved! Go to Solution.
This issue has been fixed in the 6.2.9 release of the Canvas Student app on June 2nd. The app no longer opens the main discussion board and takes the user to the group discussion board through assignments and to-dos.
Hi Amanda - There was an update to Canvas Student for iOS released over the weekend in hopes of fixing issues like this. Please encourage the student to update and see if that changes what they experience.
I've not heard back on it from the Instructor, so I'm assuming no news is good news. Thanks for following up!
It is case #03061688 in 'On Hold Cases' since April 24th, at L1 with agent Alan Warenski. If anyone has any similar cases (a 'group discussion' submission/post is NOT posting to the 'group' page, but rather ONLY the main/base folder for the discussion), please reference 'On Hold' L1 case #03061688, so that we all get notified once this has been resolved. I hope this helps!
Thanks, this is helpful. We have a had a few cases at our school as well. There is definitely something funny going on with group discussions. I suggest you download each and every "bug" fix app update and test, test, test.