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ashok_thapa
Community Contributor

Issue Submitting file from Android Phone

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I just ran into the issue in Android phone.

I am trying to upload some file from Android device. Tried submitting file from camera/Adobe Scan, google drive file but every time I select the course and then assignment. The submission screen flickers and disappears. Upon checking on to Canvas, nothing is returned.

Tried in iOS, worked smooth.

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rseilham
Community Coach
Community Coach

Hi, @ashok_thapa

I just tried submitting a few assignments with no issues on my Android device. My only suggestion would be to uninstall and reinstall the app and try again. If that doesn't work you should contact your local tech support. You can also Report a Problem inside the app itself inside the help section: How do I get help with the Student app on my Android device? 

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1 Reply
rseilham
Community Coach
Community Coach

Hi, @ashok_thapa

I just tried submitting a few assignments with no issues on my Android device. My only suggestion would be to uninstall and reinstall the app and try again. If that doesn't work you should contact your local tech support. You can also Report a Problem inside the app itself inside the help section: How do I get help with the Student app on my Android device? 

View solution in original post