I have created Canvas own instance on our server. All canvas related functionalities are properly working without any issue. But I add one of our tool as external tool. When I click on that it does not hit to the LTI endpoint ( I have properly configured it as external tool). Can anybody support on this.
I have attached fiddler trace and canvas accessslog herewith.
You still have not given information regarding any troubleshooting efforts on your LTI web server.
One question: Have you confirmed that your LTI server is receiving the launch request?
Please look at these suggestions again:
I'll be traveling quite a bit this week, but will keep an eye open.
If you are able to get a log file from your LTI web server it will be very helpful.
Hello @manjula_samanpr ...
While I don't have an answer for you myself, I wanted to check in with you because there hasn't been much activity in this discussion topic since May 14th. In reviewing some of the above conversations, it looks like @garth is looking for some additional information from you. If you can, please come back to this posting and provide an update so that members of the Canvas Community can continue to help you with this issue. For now, since there hasn't been much activity in this thread for quite a while, I'm going to mark it as "Assumed Answered" in hopes that you've been able to come up with a workable solution. However, that won't prevent you or others from posting additional replies below as it relates to your initial questions. I hope that's okay with you, Manjula. Looking forward to hearing from you soon!
Awesome! Can you post your solution?
I'm very curious to know what was going on and what you did to get things working.
Thanks for sharing.