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DebbieGuy
Community Member

Length of free account

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Hello 

I have a free account that I am using for a Uni assignment. The problem is I had an accident and have broken my leg and ankle. I am now behind on my design and need to know if the free account shuts down after a certain period. 

I did contact Canvas support and received a very nice email... Canvas Support has seen such a large increase in volume that we are no longer able to provide support for all Free For Teacher help requests.

I registered with Canvas on the 12th of May 2021 and need access through to July 30. 

Does anyone know how long the free access lasts. 

Thanks in advance

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chofer
Community Coach
Community Coach

Hello there, @DebbieGuy ...

I could be wrong, but I do not believe there is a time limit on Free For Teacher accounts.  The limitations are more about what you do or do not have access to in FFT compared to a paid account.  This document might be of some help to you: Free-for-Teacher Account FAQ - Instructure Community.  Also, I know you didn't ask about this, but I also found this topic which might be helpful: Solved: How many courses can we have going in the free tea... - Instructure Community.

Please let Community members know if you have any other questions about this...thanks!

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2 Replies
chofer
Community Coach
Community Coach

Hello there, @DebbieGuy ...

I could be wrong, but I do not believe there is a time limit on Free For Teacher accounts.  The limitations are more about what you do or do not have access to in FFT compared to a paid account.  This document might be of some help to you: Free-for-Teacher Account FAQ - Instructure Community.  Also, I know you didn't ask about this, but I also found this topic which might be helpful: Solved: How many courses can we have going in the free tea... - Instructure Community.

Please let Community members know if you have any other questions about this...thanks!

View solution in original post

DebbieGuy
Community Member

Thank you so much for the quick reply, Chofer