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Community Member

Links disappearing in Announcements

Here is what I am putting in my editor for an announcement.  Links to external sources.  They show up when I edit the announcement.

missing links editor.jpg

I click submit to post the announcement, and the following shows up:

missing links.jpg


Can anyone help with a solution, or can you tell me what is going on.  Why is the link text disappearing? If i click on the icons, they still open the site I intend for the students to reach.

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Community Coach
Community Coach

Hello there, @GeoffreySchuetz ...

Have you tried running the HTML code of your announcement through a HTML cleaner website to see if that might fix the issue?  There might be some rogue HTML code in your announcement that is causing it the text to not show up properly once you save it.  I wrote a blog post a while back on HTML Cleanup which might be of help to you.

Or, if you wanted, you could paste in the HTML code of your announcement into a reply here in the Community, and we could see if there is anything that looks out-of-sorts.

Looking forward to hearing back from you soon.  Take care, stay safe, and be well.