cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dapearce
Community Member

Live Chat

Jump to solution

Is the live chat feature accessible to a screen reader user?  Specifically a JAWS user.

1 Solution

Accepted Solutions
scottdennis
Community Team
Community Team

Hello Demerilus,

Yes Live Chat is accessible to JAWS users.  They can read and respond and there is an optional auditory alarm when new chat messages appear.

View solution in original post

2 Replies
scottdennis
Community Team
Community Team

Hello Demerilus,

Yes Live Chat is accessible to JAWS users.  They can read and respond and there is an optional auditory alarm when new chat messages appear.

View solution in original post

I am a JAWS user. I took an SQL course where we live-chatted with the instructor through her office hours. It was wonderful. If I met with her in person she would have not known how to help me as when she met in person with sighted students they spent a lot of time writing on paper which of course is inaccessible. I would type in a query (some sql code) and ask her about it and she'd answer back in chat. It was a much more accessible experience than trying to have a live face-to-face session.