Mastery Paths don't process

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Community Explorer


I am struggling with Mastery Paths.  I have set up a simple mastery path with three different paths. 


When I test the paths using the test student, I get a message that says "Locked until the assignment is graded"   even though the assignment is graded.


I have two demo students in the course as well.  I have submitted an assignment for both demo students and graded them.  For both demo students, I get a message that says "Locked until mastery path is processed for the assignment."


I have refreshed the page multiple times to no avail. 

I have deleted and recreated courses to test the mastery path tool, but continue to get the same results.  I have searched the forum, and it appears that others have had this problem and have submitted a ticket.  However, I haven't seen an explanation for a solution. Does anyone know of a solution?  Or can someone explain what I am doing wrong?


1 Solution
Community Coach
Community Coach

10650941, greetings! I'm sorry to hear about the problem you're having with Mastery Paths. Since this appears to be a known issue/problem, my recommendation is to submit a ticket to Canvas Support to see what they would recommend in terms of how to fix this/what to do. Also, if you wouldn't mind, could you come back and let us know what they have to say about the problem?

Thanks! Kona

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