Mastery Paths don't process
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I am struggling with Mastery Paths. I have set up a simple mastery path with three different paths.
When I test the paths using the test student, I get a message that says "Locked until the assignment is graded" even though the assignment is graded.
I have two demo students in the course as well. I have submitted an assignment for both demo students and graded them. For both demo students, I get a message that says "Locked until mastery path is processed for the assignment."
I have refreshed the page multiple times to no avail.
I have deleted and recreated courses to test the mastery path tool, but continue to get the same results. I have searched the forum, and it appears that others have had this problem and have submitted a ticket. However, I haven't seen an explanation for a solution. Does anyone know of a solution? Or can someone explain what I am doing wrong?
Thanks!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10650941, greetings! I'm sorry to hear about the problem you're having with Mastery Paths. Since this appears to be a known issue/problem, my recommendation is to submit a ticket to Canvas Support to see what they would recommend in terms of how to fix this/what to do. Also, if you wouldn't mind, could you come back and let us know what they have to say about the problem?
Thanks! Kona