This is a great guide and I recall it worked easily last year. This year, the "observing" tab is not visible anywhere, so there is no way for me to pair my student. I have a code, I know where to go, the choice is not there to actually do it. Any suggestions?
That's very interesting!
Has your role at the institution changed? (By chance, are you also an instructor?)
What happens if you try to add the additional student with the Canvas Parent app?
How do I link additional students to my account in the Canvas Parent app on my iOS device?