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dana_gelder
Community Participant

Module is Locked in Mobile App

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Some of my students complained that a module was locked in the mobile app.  I verified that this was indeed the case, however, the module is available in the desktop/laptop app.  I checked the requirements of the module (lock date and access in sequential order) and all look correct.

Anyone else seen this behavior?

Thanks!

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klundstrum
Community Coach
Community Coach

Hi @dana_gelder  --

This is a known issue with the iOS Canvas Student app.

[OPEN] [iOS] Student | module requirements do not work correctly 

 

Keep an eye on this document and the Mobile release notes for updates! The good news is that Instructure is aware of the issue and is actively working on a fix.

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3 Replies
klundstrum
Community Coach
Community Coach

Hi @dana_gelder  --

This is a known issue with the iOS Canvas Student app.

[OPEN] [iOS] Student | module requirements do not work correctly 

 

Keep an eye on this document and the Mobile release notes for updates! The good news is that Instructure is aware of the issue and is actively working on a fix.

View solution in original post

dana_gelder
Community Participant

Thanks, appreciate the quick reply!

klundstrum
Community Coach
Community Coach

Of course! In the meantime, if the course heavily relies upon modules, I would encourage you to participate using the mobile browser.