Module is Locked in Mobile App

[dana_gelder]

Some of my students complained that a module was locked in the mobile app.  I verified that this was indeed the case, however, the module is available in the desktop/laptop app.  I checked the requirements of the module (lock date and access in sequential order) and all look correct.

Anyone else seen this behavior?

Thanks!

[KristinL · Accepted solution]

Hi @dana_gelder  --

This is a known issue with the iOS Canvas Student app.

Keep an eye on this document and the Mobile release notes for updates! The good news is that Instructure is aware of the issue and is actively working on a fix.

[dana_gelder]

Thanks, appreciate the quick reply!

[KristinL]

Of course! In the meantime, if the course heavily relies upon modules, I would encourage you to participate using the mobile browser.