More External Tools Dropdown Not Loading Features in Pages

Community Champion

Have had a problem over the last week with the More External Tools Dropdown feature in pages. Contacted Support who said that no-one else mentioning it and to check firewall etc.

Checked firewall and tried in different locations and it is still happening.

You click on an item in the dropdown menu in Pages and it opens fine:




Then you go back to it perhaps later in the session and for no apparent reason, it does not work and you get the scroll of doom:



There is no consistency to the issue. Some open, some dont....

Has anyone experienced similar?

By the way, there seem to be no problems accessing the same External Tool from Modules, even when it is not working in pages: