My Courses/dashboard is completely blank on my screen. Wont work on my computer but works on my phone
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2019
06:17 PM
I just tried logging into MyCourses and everything is completely blank. But when I log into it on my phone, everything on the dashboard and assignments is on there. Not sure if it's just my computer but I've tried logging in and out and it still isn't working!
Solved! Go to Solution.
1 Solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2019
06:27 PM
Hello, @hem1008 and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
