My canvas is all white and will not let me click on anything for my classes!!!!!!

[lbyrd9792]

My canvas is all white and will not let me click on anything for my classes!!! I have work due and need to be able to access my canvas.

[jvilledacampos]

I don't have an exact answer to this but I recently saw an issue just like this and it can be because of browser compatibility. The student that had this issue was using IE and as soon as they opened it in Chrome, the issue was gone. 

If you haven't tried accessing Canvas in Chrome you should give it a try! 

[Stef_retired]

 @jvilledacampos  Thank You for providing Caitlin with this excellent advice!

 @lbyrd9792  Welcome to the Canvas Community! Here are some troubleshooting tips you can try (including Jose's awesome suggestion about IE 11):

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.