My canvas page won't load?
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01-30-2020
10:08 AM
My canvas is not loading. I have logged in on my Mac Computer and none of the content loads. When I get on the app, it works but when I log on through my computer it does not work!
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01-30-2020
10:16 AM
@m_c469 ,
Welcome to the Canvas Community!!!
Here are some troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support?
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Robbie
