In mobile web on iPad, I have had several students complain they can't see the pictures I posted in the quizzes. They show up in the App, but nothing but squares in the assignments. The iPads are on 13.4.1 and I have cleared the history and cache. I have used png and jpg and still no pictures.
Anyone else having these issues?
Solved! Go to Solution.
Hi, brandonhazzard. Do any of the iPads have the Canvas Student app? I'm speculating that this might be related to the version of Safari on those iPads. According to https://community.canvaslms.com/docs/DOC-10720-which-browsers-does-canvas-support only the Macintosh versions of Safari are supported.
They are running on iOS 13.4.1 and the browser is the latest browser of Safari. The pictures work in the app like I mentioned, but not the mobile web.
It was the cross-tracking was on.
That worked instantly!!!
Appreciate all the help everyone!